Making Sense of Ambiguous Situations
Lecture no. 7 from the course: The Art of Critical Decision Making
Taught by Professor Michael A. Roberto | 28 min | Categories: The Great Courses Plus Online Professional Development Courses
We might like to think that we carefully examine our choices before we make a decision. However, we often do the reverse—make a decision and then figure out why, and base future decisions on how we made sense of other decisions. This process, called sense-making by Karl Weick, constantly influences our behavior.