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Making Sense of Ambiguous Situations

Lecture no. 7 from the course: The Art of Critical Decision Making

Making Sense of Ambiguous Situations

Taught by Professor Michael A. Roberto | 28 min | Categories: The Great Courses Plus Online Professional Development Courses

We might like to think that we carefully examine our choices before we make a decision. However, we often do the reverse—make a decision and then figure out why, and base future decisions on how we made sense of other decisions. This process, called sense-making by Karl Weick, constantly influences our behavior.


March 18, 2018