Normal Accident Theory
Lecture no. 17 from the course: The Art of Critical Decision Making
Taught by Professor Michael A. Roberto | 29 min | Categories: The Great Courses Plus Online Professional Development Courses
Discover how organizational culture and structure affect decision making by individuals and groups. Learn about the Three Mile Island accident to understand what went wrong in that system, and understand how catastrophes more often stem from a domino chain of bad decisions rather than one wrong choice.