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Terms of Use


Welcome to The Great Courses Plus.  The Great Courses Plus (“TGC Plus”) is a subscription service that provides our Subscribers with access to TGC courses and educational media content streamed over the Internet to certain Internet-connected TVs, computers, smartphones and other devices. The Great Courses Plus supports most major and current browsers.  If you have any questions regarding technical requirements, please contact us at: ContactUs@thegreatcoursesplus.com

TGC Plus Service and this website (this “Site”) are provided by The Teaching Company Sales, LLC trading as The Great Courses (“TGC” or “the Company”).  We are located at 4840 Westfields Blvd., Suite 500, Chantilly, VA 20151-2299. If you would like information on how to contact us, click Contact Us.

These Terms of Use govern your use of our Subscription Service and this website. As used in these Terms of Use, "TGC Plus" "Service" or "our Service" means the subscription streaming service provided by TGC for viewing our courses and content, including all features and functionalities, website, software, apps and user interfaces.  A “Subscriber” is defined as a TGC Plus customer who has agreed to these terms, subscribed to either a monthly, annual or other length TGC Plus Subscription, and/or created a TGC Plus account.  For purposes of these Terms of Use, a “Subscriber” includes end users who have enrolled in a free trial or other promotional offer permitting use of or access to the TGC Plus Service.

1.    Acceptance of Terms of Use

These Terms of Use, which include our Privacy Policy govern your use of the TGC Plus Service and this Site. By using our Service, enjoying a free trial, visiting this Site, creating an account or browsing the TGC Plus Service, you accept and agree to these Terms of Use.

Please read these terms carefully before you submit your order to us. These Terms of Use tell you who we are, how we will provide services to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.     

If you do not agree to these Terms of Use, do not use the Service.

2.     Changes to Terms of Use.  TGC may, from time to time, change these Terms of Use, including the Privacy Policy.  Revisions shall be effective immediately; provided however, for existing Subscribers significant and material revisions, including for example changes to renewal subscription fees, shall be effective thirty (30) days after TGC sends an email notice to the Subscriber.

If a change to these Terms of Use needs to be made more quickly for security, legal or regulatory reasons we will inform Subscribers as soon as it can.

3.    Privacy. Your use and our provision of the TGC Plus Service is subject to the TGC Plus Privacy Policy, which is incorporated herein and set forth in our Privacy Policy.  Our use of any personal data we obtain from you is subject to our Privacy Policy.

4.    Communication Preferences. TGC, our partners and/or vendors, as necessary, may send you electronic communications relating to your subscription account and any other information necessary in order to carry out our obligations (please see our Privacy Policy for details). These communications may involve sending emails to your email address provided during registration, sending messages to your mobile devices via our apps or via SMS text messages, posting communications on the Site, or on the "My Account” page and will include notices about your account (e.g., payment authorisations, confirmation e-mails, legal notices and other transactional information, etc.).  By using TGC Plus, this Site, or sending emails to us (or, if you are an Australian Subscriber, if you opt-in upon registration or later), you also consent to receiving electronic communications relating to TGC products and services and receiving other communications from TGC or our partners and vendors, such as emails, catalogues, direct mail, special offers, promotional announcements and customer surveys. If you no longer want to receive these communications, you may designate your preferences by going to the My Account page on our website. Please review our Privacy Policy for further detail on our marketing communications.

5.  TGC Plus Subscription, Free Trials, Billing and Cancellation

a.    Subscriptions

i.        Monthly Subscriptions. Your TGC Plus Monthly Subscription, which may start with a free trial, will continue month-to-month unless and until you affirmatively cancel your Subscription or we terminate it. You must have Internet access and provide us with a current, valid, accepted method of payment (“Payment Method”) as such may be updated from time to time, to use the TGC Plus Service. We will bill the monthly Subscription fee to your Payment Method. You must cancel your Subscription before it renews each month in order to avoid billing of the next month's Subscription fees to your Payment Method.

ii.        Annual Subscriptions. Your TGC Plus Annual Subscription will continue for a full twelve (12) month period, and thereafter will continue and renew automatically for additional twelve (12) month periods unless and until you affirmatively cancel your Subscription or we terminate it. You must have Internet access and provide us with a current, valid, accepted Payment Method to use the TGC Plus Service. We will bill the annual Subscription fee to your Payment Method, and will bill renewal term invoices to your Payment Method prior to the expiration of your current Subscription term. You must cancel your Subscription before it renews each year in order to avoid billing of the next year’s Subscription fees to your Payment Method.  

iii.        Differing Subscriptions. We may offer a number of Subscription plans, including special promotional plans or Subscriptions with differing conditions and limitations. Any materially different terms from those described in these Terms of Use will be disclosed at your sign-up or in other communications made available to you. You can find specific details regarding your Subscription with TGC Plus by visiting the Site and clicking on the "My Account" page link. Some promotional Subscriptions are offered by third parties in conjunction with the provision of their own products and services. We are not responsible for the products and services provided by such third parties.

iv.        Modification, termination or amendment of Subscription plans. We reserve the right to modify, terminate or otherwise amend the Subscription plans we offer from time to time.

b.    Free Trials

i.        Your TGC Plus Subscription may start with a free trial. The free trial period of your Subscription lasts for the period specified during sign-up, except that access to a free trial Subscription will end immediately upon cancellation during the free trial period.  For combinations with other offers, restrictions may apply. Free trials are for new Subscribers only. Some TGC Plus Subscriber benefits may not be available to persons enjoying free trial service.   TGC reserves the right, in its absolute discretion, to determine your free trial eligibility. 

ii.        We will automatically begin billing your Payment Method for Subscription fees at the end of the free trial period of your Subscription unless you cancel prior to the end of the free trial period. To view the specific details of your Subscription, including your monthly, annual, or other Subscription price and end date of your free trial period, visit the Site and click the View Billing History link on the "My Account” page. We may authorise your Payment Method through various methods, including authorising it up to one (1) month of service as soon as you register. In some instances, your available balance or credit limit may be reduced to reflect the authorisation during your free trial period.

iii.        YOU WILL NOT RECEIVE A NOTICE FROM US THAT YOUR FREE TRIAL PERIOD HAS ENDED OR THAT THE PAYING PORTION OF YOUR SUBSCRIPTION HAS BEGUN. CLICK YOUR LOGIN LINK AT THE TOP RIGHT OF THIS SITE AND SELECT “MY ACCOUNT” TO FIND CANCELLATION INSTRUCTIONS. WE WILL CONTINUE TO BILL YOUR PAYMENT METHOD ON A MONTHLY, ANNUAL OR OTHER BASIS FOR YOUR SUBSCRIPTION FEE UNTIL YOU CANCEL. SEE "CANCELLATION" BELOW.

c.     Billing

i.        Recurring Billing. By starting your TGC Plus Subscription and providing or designating a Payment Method, you authorise us to charge you a monthly or annual (or other applicable period) Subscription fee at the then current Subscription rate, and any other charges you may incur in connection with your use of the TGC Plus Service. You acknowledge that the amount billed each month, or each year (as applicable), may vary from month to month (or year to year) for reasons that may include differing amounts due to applicable taxes, promotional offers, and/or changing or adding a plan, and you authorise us to charge your Payment Method for such varying amounts, which may be billed monthly, annually or other applicable period in one or more charges.

ii.        Price Changes. We reserve the right to adjust pricing for our Service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in these Terms of Use, any price changes to your Service will take effect no earlier than 30 days following email notice to you.

iii.        Taxes. Applicable sales/service or value added taxes are included in advertised prices for the TGC Plus Service, and will be applied as applicable in those provinces, states and countries where taxes apply to your Subscription.

iv.        Billing Cycle. The Subscription fee for our TGC Plus Service will be billed at the beginning of the paying portion of your Subscription and each month or year thereafter (as applicable) unless and until you cancel your Subscription. We automatically bill your Payment Method each month or year on the calendar day corresponding to the commencement of your paying Subscription. We reserve the right to change the timing of our billing, in particular, as indicated below, if your Payment Method has not successfully settled. In the event your paying Subscription began on a day not contained in a given month, we may bill your Payment Method on a day in the applicable month or such other day as we deem appropriate. For example, if you started your TGC Plus monthly Subscription or became a paying Subscriber on March 31st, your next payment date is likely to be April 30th, and your Payment Method would be billed on that date. Your renewal date may change due to changes in your Subscription. Visit the Site and click on the link to the “My Account” page Billing Information section to see the commencement date for your next renewal period and your “Next Billing Date”. We may authorise your Payment Method in anticipation of Subscription or service-related charges. As used in these Terms of Use, "billing" shall indicate a charge, debit or other payment clearance, as applicable, against your Payment Method. Unless otherwise stated differently, month or monthly refers to your billing cycle.

v.        No Refunds.  PAYMENTS FOR TGC PLUS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED PERIODS.  TGC’S “LIFETIME SATISFACTION GUARANTEE” PROGRAM FOR TGC’S NON-SUBSCRIPTION PRODUCTS DOES NOT APPLY TO TGC PLUS SERVICE.   Following any cancellation, however, you will continue to have access to the Service through the end of your current billing period. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all of our Subscribers ("credits"). The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future, under any circumstance.

vi.        Payment Methods. You may edit your Payment Method information by visiting our Site and clicking on the “My Account " page link. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment Method information or cancel your account (see, "Cancellation" below), you remain responsible for any uncollected amounts and authorise us to continue billing the Payment Method, as it may be updated. This may result in a change to your payment billing dates. For certain Payment Methods, the issuer of your Payment Method may charge you a foreign transaction fee or other charges. Check with your Payment Method service provider for details. We may also cancel or suspend your access to the TGC Plus Service if you do not pay us as required by your subscription terms.

vii.       Cancellations.  You may cancel your TGC Plus Subscription at any time, and you will continue to have access to the TGC Plus Service through the end of your monthly or annual billing period, as applicable. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH OR PARTIAL YEAR SUBSCRIPTION PERIODS OR UNWATCHED CONTENT. TGC’S “LIFETIME SATISFACTION GUARANTEE” PROGRAM FOR TGC’S NON-SUBSCRIPTION PRODUCTS DOES NOT APPLY TO TGC PLUS.  To cancel, go to the “My Account” page link on our Site and follow the instructions for cancellation.  

If you cancel your Subscription, your account will automatically close at the end of your current billing period. To see when your account will close, click View Billing History on the “My Account” page. If you signed up for TGC Plus using your account with a third party as a Payment Method, and wish to cancel your TGC Plus Subscription at any time, including during your free trial, you may need to do so through such third party, including by visiting your account with the applicable third party and turning off auto-renew, or unsubscribing from, the TGC Plus Service through that third party. You may also find billing information about your TGC Plus Subscription by visiting your account with the applicable third party.

For certain products bought online you may have a legal or statutory right to change your mind within 14 days and receive a refund. However, you agree that if you click the Subscribe Now button to purchase your subscription, you have consented to the immediate start of your TGC Plus Subscription and that you will lose your legal right of cancellation and refund.  This does not affect your rights to cancel as described in these Terms of Use.   

6.    Other Important TGC Plus Subscription Service Terms

a.    You must be 18 years of age, or the age of majority in your state, province, territory or country, to subscribe to TGC Plus Service.  Individuals under the age of 18, or applicable age of majority, may utilise the Service only with the involvement and authorisation of a parent or legal guardian, under such person's account and otherwise subject to these Terms of Use.

b.    THE TGC PLUS SERVICE, AND ANY CONTENT VIEWED THROUGH OUR SERVICE, IS AVAILABLE FOR YOUR PERSONAL AND NON-COMMERCIAL USE ONLY. During your TGC Plus Subscription, we grant you a limited, non-exclusive, non-transferable, license to access the TGC Plus Service for that purpose. Except for the foregoing limited license, no right, title or interest shall be transferred to you. You agree not to use the Service for commercial purposes, public performances, conferences, classrooms or large group viewings, and agree not to share or transfer your Account Login information with any third party.  For information on a license to enable commercial use, public performance or large group viewings, please contact us by email at ContactUs@thegreatcoursesplus.com.

c.     You may view TGC Plus Service only in geographic locations where we offer our service and have licensed TGC Plus content. The content that may be available to watch may vary by geographic location.  The TGC Plus Service is offered in English and TGC Plus may use technologies to verify your geographic location.

d.    THE NUMBER OF DEVICES ON WHICH YOU MAY SIMULTANEOUSLY WATCH IS LIMITED to no more than five (5) streams and ten (10) devices. The number of devices available for use and the simultaneous streams may change from time to time at our discretion.

e.    TGC Plus Service contains some, but not all, of the course titles available on an individual course basis from TGC through its retail and other channels.  We intend to continually update the TGC Plus Service, including adding to the titles available through the Service. We also reserve the right to remove titles from the Service at our discretion.  In addition, we continually test various aspects of our Service, including our website, user interfaces, service levels, plans, promotional features, delivery and pricing. We reserve the right to, and by using our Service you agree that we may, include you in or exclude you from these tests without notice.

f.      You agree to use the TGC Plus Service, including all its features and functionalities, in accordance with all applicable laws, rules and regulations, or other restrictions on use of the Service or content therein. You agree not to archive, download, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, offer for sale, or use (except as explicitly authorised in these Terms of Use) course content, video or audio clips, images, screen grabs or information contained on or obtained from or through the TGC Plus Service without express written permission from TGC. You also agree not to: circumvent, remove, alter, deactivate, degrade or thwart any of the content protections in the TGC Plus Service; use any robot, spider, scraper or other automated means to access the TGC Plus Service; decompile, reverse engineer or disassemble any software or other products or processes accessible through the TGC Plus Service; insert any code or product or manipulate the content of the TGC Plus Service in any way; or, use any data mining, data gathering or extraction method. In addition, you agree not to upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the TGC Plus Service, including any software viruses or any other computer code, files or programs.

g.    The availability of TGC Plus Service course titles and TGC Plus content will change from time to time, and may vary from country to country. Some, but not all, TGC Plus Service content will be available in HD, and HD service availability is subject to your Internet service and device capabilities.  The quality of the display of the streaming aspects of the Service may vary from computer to computer, and device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. The time it takes to begin watching a course lecture will vary based on a number of factors, including your location, available bandwidth at the time, course or lecture you have selected and the configuration of your viewing device. We are not responsible for quality issues that are the fault of your third-party service providers (for example your Internet service provider, mobile network operator or cable provider).

h.    TGC Plus Service software is developed by, or licensed for, TGC and is designed to enable streaming and other digital service of content from TGC Plus through appropriate devices. This software may vary by device and medium, and functionalities may also differ between devices. BY USING OUR SERVICE, YOU ACKNOWLEDGE AND AGREE TO THE LICENSE AGREEMENT TERMS IN THIS AGREEMENT.  IF YOU DO NOT ACCEPT THE FOREGOING TERMS, DO NOT USE OUR SERVICE. WE DO NOT TAKE RESPONSIBILITY OR OTHERWISE WARRANT THE PERFORMANCE OF THESE DEVICES, INCLUDING THE CONTINUING COMPATIBILITY OF THE DEVICE WITH OUR SERVICE. By using our Service, you agree to look solely to the entity that manufactured and/or sold you the device for any issues related to the device and its compatibility with the TGC Plus Service. If the device you used to access your TGC Plus Service is sold, lost or stolen, please deactivate the device. If you fail to log out or deactivate your device, subsequent users may access the TGC Plus Service through your account and may be able to access or change certain of your account information. To deactivate a device, follow instructions in the Device Management section of the My Account page on our Site.

i.      We may terminate or restrict your use of TGC Plus, without compensation or notice if you are, or if we suspect that you are (i) in violation of any of these Terms of Use or (ii) engaged in illegal or improper use of TGC Plus.

7.    Passwords & Account Access

a.    In order to access and use certain features or functionality of the Site, including accessing TGC Plus, we will require you to register and have a unique username and password combination (“User Credentials”) and provide certain information, which may include, without limitation, your name, address and email, etc.  If you elect to become a registered user or a Subscriber, you are responsible for maintaining the strict confidentiality of your User Credentials, and you shall be responsible and liable for any access to or use of this Site by you or by any person or entity using your User Credentials, whether or not such access or use has been authorised by you or on your behalf, including, without limitation, any purchases.  You agree to immediately notify us of any unauthorised use of your User Credentials or Account, or any other breach of security.  It is your sole responsibility to (i) control the dissemination and use of your User Credentials and User Account, (ii) update and maintain the accuracy of, and control access to, your User Credentials and Account, and (iii) cancel your User Account on the Site.  We are not responsible or liable for any loss that you incur as a result of someone else using your User Credentials and/or Account due to your acts or omissions.

b.    In order to provide you with ease of access to your account and to help administer the TGC Plus Service, TGC implements technology that enables us to recognise you as the Subscriber and provide you with direct access to your Account without requiring you to retype any password or other user identification when you revisit the TGC Plus Service, which includes accessing via TGC Plus-ready devices or the TGC Plus website.

c.     TGC or its payment processors reserve the right to place any account on hold anytime with or without notification to the Subscriber in order to protect itself and its vendors from what it believes to be fraudulent activity or violations of these Terms of Use. TGC is not obligated to credit or discount a Subscriber for holds placed on the account by either a TGC representative or by the TGC Plus automated processes due to improper or fraudulent Subscriber activity.

8.    Content Uploaded To The Site or Provided To Us Directly. 

The TGC Plus Site and related mobile applications may make chat rooms, forums, commenting and message boards available to you and other users, and may allow you to make contact with other users.

You may send comments, information, ideas, concepts, reviews, or techniques and other material relating to TGC Plus and our content and Services (“Responses”) directly to us by any method including via the aforementioned chat rooms, forums, commenting and message board, by responding to questionnaires and through postings to the TGC Plus Site and user interfaces.

Your Responses must not contain harsh, profane or discriminatory language; illegal, obscene, threatening, defamatory or otherwise objectionable content; URLs, phone numbers, mailing or e-mail addresses, other personal information; misleading information regarding the origin of the Response; or a discussion of the Company’s policies or services.

We do not regularly review the Responses posted on our Site or related mobile applications.  However, we reserve the right to review, reject, remove or edit any such Responses at any time without notice to you in our sole and absolute discretion, for any reason or no reason. Any Response will be considered non-confidential and non-proprietary and we may use Responses for the purposes set forth under the “Use of Responses: License Grant” section below.

9.     Use of Responses: License Grant

The Company is free to use the content of any Responses, without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing/advertising courses or products and creating, modifying or improving the Site, TGC Plus Service or our other TGC products and services.

Furthermore, by providing a Response to us by any method, including but not limited to, posting a Response on our Site, submitting a Response to us via the Site, our customer call center, by mail or email, or in responding to questionnaires, you grant us a perpetual, worldwide, non-exclusive, royalty-free irrevocable license, including the right to sublicense such right, and right to display, use, reproduce or modify the Response submitted in any media, software or technology of any kind now existing or developed in the future. In addition, you irrevocably waive all moral rights you may have under applicable law which you have in the Responses.

TGC is free to use any suggestions or unsolicited materials or ideas for courses without compensation of any type, and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to TGC. Should you send any unsolicited materials or ideas, you do so with the understanding that no additional consideration of any sort will be provided to you, and you are waiving any claim against TGC and its affiliates regarding the use of such materials and ideas, even if material or an idea is used that is the same or substantially similar to the material or idea you sent.

By providing a Response, you understand and agree that you are consenting to the release of all information provided in your Response, including your rating of a product or service, to a public forum, including other users of our Site. If you do not want your responses to be shared in a public forum, do not use the response feature on our Site.  

10.  Customer Support. To find more information about our Service and its features, or if you need assistance with your account, please visit our FAQs page. In the event of any conflict between these Terms of Use and information provided by Customer Support or other portions of our website, these Terms of Use will prevail.

11.  Use of The TGC Plus Website (“Site”)

We may have to suspend access to the Site, or the Service, to address technical problems or make minor technical changes, or update the Service to reflect changes in relevant laws and regulatory requirements.

We will do our best to contact you in advance to tell you we will be suspending supply of the TGC Plus Service, unless the problem is urgent or an emergency.  

By accessing our Site you agree to use our Site, including all features and functionalities associated therewith and all content and software associated therewith, in accordance with all applicable laws, rules and regulations, including public performance limitations or other restrictions on use of the Service or associated content. In addition, the following restrictions apply to your use of our Site: 

(a) You shall not upload, post, e-mail or otherwise send or transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with our Site;

(b) You shall not interfere with the servers or networks connected to any portions of our Site or violate any of the procedures, policies or regulations of networks connected to our Site;

(c) You shall not impersonate any other person while using our Site or conduct yourself in a vulgar or offensive manner while using our Site;

(d) You shall not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer, or database connected to our Site;

(e) You shall not use our Site in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

(f) You shall not use our Site to send, knowingly receive, upload, download, use or reuse any material which does not comply with these Terms of Use;

(g) You shall not use our Site to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);

(h) You shall not use our Site to knowingly transmit any data; send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other malicious or harmful programs or similar computer code designed to attack our Site (via a denial-of-service attack or a distributed denial-of service attack); or otherwise adversely affect the operation of any computer software or hardware;

(i) You shall not use our Site in any way that breaches any applicable local, national, or international law, rule or regulation;

By breaching this section, you may be committing a criminal offence under applicable law. We reserve the right to report any such breach to the relevant law enforcement authorities in the event of such breach and to cooperate with those authorities (e.g. by disclosing your identity to them). In the event of such a breach, your right to use our Site will cease immediately.

12.  Use of Our Streaming Service

We provide TGC Plus through streaming service technology over the internet to certain devices (referred to as “Streaming Service”). We reserve the right in our sole discretion to make changes from time to time and without notice in how we operate our Streaming Service. Any description of how Streaming Service works should not be considered a representation or obligation with respect to how the Service will always work. We are constantly making adjustments to Streaming Service and often these adjustments are not completely captured within these Terms of Use.

(a) Availability of Streaming Service:

The availability and quality of Streaming Service will change from time to time, and from country to country. The quality of Streaming Services may vary from computer to computer, and device to device, and country to country, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your internet connection. Frequently starting and stopping Streaming Service will result in a minor increase to the amount of data the Company streams to you per hour. You are responsible for ensuring that you have internet access and for all internet access charges. Please check with your internet provider for information on possible Internet data usage charges.  We are not responsible for (and we make no representations or warranties in relation to) quality issues that are the fault of your third-party service providers (for example your Internet service provider, mobile network operator or cable provider).  

Some, but not all, of our TGC Plus content delivered through our Streaming Service will be in HD.  HD service availability is subject to your internet service and device capabilities.

(b) Initiation of Streaming Service:

The amount of time it takes to initiate Streaming Service on a device will vary based on a number of factors, including your country, your location, available bandwidth at the time, the particular content or Service you have selected and the configuration of your device. In addition, you must be connected to the internet throughout the period in which you are accessing Streaming Service.

(c) Software for Accessing Streaming Service:

Streaming Service software is licensed to the Company and is designed to enable streaming of content from the Company to certain devices. This software is licensed or sub-licensed to you on a limited, non-exclusive, non-sublicenseable, non-transferable basis by the Company pursuant to these Terms of Use and solely for the purpose of using Streaming Service for your personal non-commercial use and for no other purpose whatsoever. You may not disable, override or circumvent any content protection or infringement prevention technology used with any TGC Service. You may not copy or reproduce the software nor decompile, reverse engineer, disassemble, modify or prepare derivative works of any of the software, or any portion thereof. You may not remove any copyright, TGC branding or other proprietary notices or use or access any of our (or our licensor’s) software in any way which implies an association or affiliation with any of our brands or services. Any unauthorised use of the software is strictly prohibited. By accessing and using our software, content or services, you agree that your access and use of the same will comply with the requirements in this section 12(c) and these Terms of Use.  By using Streaming Service, you acknowledge and agree to receive, without further notice or prompting, updated versions of the software related to the Streaming Service. If you do not accept the foregoing terms, do not use the Streaming Service. We do not warrant that any of the software used and or licensed in connection with Streaming Service will be compatible with other third party software. In addition, we do not take responsibility or otherwise warrant the performance of devices used in connection with Streaming Service, including the continuing compatibility of the device with our service. By using Streaming Service, you agree to look solely to the entity that manufactured and/or sold you the device for any issues related to the device and its compatibility with Streaming Service. Any issues related to Streaming Service, including any system requirements, are covered by these Terms of Use.

13. Linking to and Links from Our Site

Where our Site contains links to other websites and resources provided by third parties, these links are provided for your information only. We have not reviewed the content of those websites and have no control over the content of those websites or resources, and accept no responsibility for them or for any loss, damage or effect that may arise from your use of them. We are not responsible for and do not endorse or warrant any materials, information, goods or services available through any linked websites. These third-party websites have separate and independent privacy statements, notices and terms of use, which we recommend you read carefully.

14.  Intellectual Property

(a)   Trademarks.

The trademarks, trade names, trade dress, logos, and service marks (collectively, the "Trademarks") displayed on this Site (including but not limited to, The Great Courses, The Great Courses Plus, TGC Plus and the flame design logo) are the registered and/or unregistered Trademarks of the Company, a Company affiliate, or such third party that may own the displayed Trademarks. Nothing contained on this Site or in the Terms serves to grant to you, by implication or otherwise, any license or right to use any Trademarks displayed on this Site without the written permission of Company or such third party that may own the displayed Trademarks.

(b)   Site Contents and Copyright.

The text, Trademarks, logos, images, graphics, photos, video files, audio files, application functionality, or any other digital media associated with TGC Plus, made available through our Site and their arrangement on this Site (“Company Intellectual Property”) are owned by the Company, or are licensed to the Company, and are subject to patent, copyright, trademark and other intellectual property protection.  Company Intellectual Property may not be copied for commercial use or distribution or public performance, nor may Company Intellectual Property be modified, processed, or reposted to other websites for commercial or public performance purposes without our prior express written permission. Access is granted to this Site solely for your use of TGC Plus for personal entertainment, information, education and communication with the Company. All rights in Company Intellectual Property are reserved by and to the Company. You are not permitted to capture, modify, reuse or retransmit copies of Company Intellectual Property, or to use any illustrations, photographs, video, music or audio sequences or any graphics separately from any accompanying text.  Our status (and that of any identified contributors) as the authors of material on our Site or in TGC Plus content must always be acknowledged.

(c) If you print off, copy, download or otherwise use any part of our Site, our TGC Plus Service or our other content or Services in breach of these Terms of Use, your right to use our Site and the TGC Plus Service will cease immediately and you must, at our option, return, discontinue use, or destroy any copies of the materials you have made.  In addition, the Company reserves all rights to pursue any and all of its available legal remedies to address and remedy the breach.


15.  Copyright Infringement

a.    We have designated a copyright agent to receive copyright infringement notices for claims of infringement related to materials found on this Site or associated with the TGC Plus Service. Our copyright agent is our General Counsel, who can be reached at: 4840 Westfields Blvd. Suite #500, Chantilly, Va. 20151 or via email at legal@thegreatcourses.com.

b.    Infringement Notification.

To be effective, your infringement notification must include the following:

(i) A physical or electronic signature of a person authorised to act on behalf of the owner of an exclusive right that is allegedly infringed;

ii) Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;

(iii)   Identification of the material or content that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or have access disabled, and information reasonably sufficient to permit us to locate the material;

(iv) Information reasonably sufficient to permit us to contact the complaining party, including address, telephone number and email address where the complaining party may be contacted;

(v) The following statement: “I have a good faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law”; and

(vi) The following statement: “The information in this notification is accurate, and under penalty of perjury, I swear that I am the copyright owner or that I am authorised to act on behalf of the owner of an exclusive right that is allegedly infringed.”

Upon receipt of the written notification containing the information as outlined in (i) through (vi) above:

A. We will remove or disable access to the content that is alleged to be infringing;

B. We will forward the written notification to the alleged infringer; and

C. We will take reasonable steps to promptly notify the alleged infringer that we have removed or disabled access to the content.

16.  Disclaimers/Limitations of Liablity/Indemnity
(a) Disclaimers of Warranties and Limitations of Liability

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees or agents; for fraud or fraudulent misrepresentation; or for breach of your mandatory legal rights in relation to the products.  Such legal rights will depend on consumer protection law applicable in your local jurisdiction but may include, for example, rights to receive digital content which are as described and of satisfactory quality. 

EXCEPT AS OTHERWISE EXPRESSLY PROVIDED WITHIN THESE TERMS OF USE OR ON OUR SITE, TGC PLUS AND OUR PRODUCTS, CONTENT AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS AND WITHOUT ANY REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EXPRESS OR IMPLIED. WE AND OUR LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO TGC PLUS, OUR SITE, OUR PRODUCTS, OUR CONTENT, OR ANY SOFTWARE ASSOCIATED THEREWITH. THE COMPANY DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF TGC PLUS, OUR PRODUCTS, CONTENT OR OUR STREAMING SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, AND YOU AGREE THAT THE COMPANY MAY MODIFY ANY OR ALL ASPECTS OF TGC PLUS, OUR PRODUCTS, CONTENT OR OUR STREAMING SERVICE, INCLUDING FEATURES IN ACCORDANCE WITH THESE TERMS OF USE.

THE COMPANY SPECIFICALLY DISCLAIMS LIABILITY FOR THE USE OF DEVICES IN CONNECTION WITH TGC PLUS, OUR PRODUCTS, CONTENT OR OUR STREAMING SERVICE. WITHOUT LIMITING THE FOREGOING, AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY OF THE FOLLOWING:

(I)            ANY FAILURE OR INTERRUPTION IN THE AVAILABILITY OF STREAMING SERVICE DUE TO CAUSES OUTSIDE OUR CONTROL;

(II)           ANY LOSSES OR DAMAGES ARISING FROM THE USE OF THE PRODUCTS, CONTENT OR SERVICES PROVIDED ON OUR SITE, THROUGH STREAMING SERVICE OR OTHERWISE;

(III)         any use of the TGC Plus Service or the Site which isn't AUTHORIZED by us;

(IV)         incompatibility of the TGC Plus Service or content with any THIRD-PARTY software or hardware; and

(V)          any act, OMISSION or default of any THIRD-PARTY supplier, INTERNET SERVICE PROVIDER, MOBILE DATA PROVIDER, device manufacturer or provider of a device operating system, including quality issues.

EXCEPT AS REQUIRED BY LAW OR OTHERWISE EXPRESSLY PROVIDED IN THESE TERMS OF USE OR ON OUR SITE, WE DISCLAIM ALL REPRESENTATIONS AND WARRANTIES. WE DO NOT REPRESENT, WARRANT OR GUARANTEE THAT YOUR USE OF OUR PRODUCTS, CONTENT OR THE STREAMING SERVICE WILL BE FREE FROM INTERRUPTION, LOSS, CORRUPTION, ATTACK, VIRUSES, INTERFERENCE, HACKING, OR OTHER SECURITY INTRUSION AND WE DISCLAIM ANY LIABILITY WITH RESPECT THERETO. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY THE COMPANY OR AN AUTHORISED REPRESENTATIVE OF THE COMPANY SHALL CREATE A WARRANTY OR OTHERWISE CONSTITUTE A REPRESENTATION BINDING UPON THE COMPANY.

IN NO EVENT SHALL TGC, OR ITS AFFILIATES OR ANY OF THEIR SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS OR LICENSORS BE LIABLE (JOINTLY OR SEVERALLY) TO YOU FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF TGC PLUS, OUR PRODUCTS, CONTENT OR SERVICES, OUR SITE, AND ALL CONTENTS AND SOFTWARE ASSOCIATED THEREWITH.  

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR DAMAGES FOR LOSSES ARISING FROM THE USE OR INABILITY TO USE TGC PLUS, OUR PRODUCTS OR SERVICES, OUR SITE, AND ALL CONTENTS AND SOFTWARE ASSOCIATED THEREWITH EXCEED THE TOTAL AMOUNT OF THE SUBSCRIPTION FEES YOU HAVE PAID TGC. IN THE EVENT THAT A CLAIM DOES NOT RELATE TO A PRODUCT, CONTENT OR A SERVICE, OUR TOTAL LIABILITY TO YOU FOR ANY RELATED DAMAGES SHALL BE LIMITED TO THE TOTAL AMOUNT OF THE SUBSCRIPTION FEES YOU HAVE PAID TGC.  

FOR AUSTRALIAN SUBSCRIBERS: NOTWITHSTANDING ANY OTHER TERM IN THESE TERMS OF USE (INCLUDING THIS SECTION 16) OUR SERVICES COME WITH GUARANTEES THAT CANNOT BE EXCLUDED UNDER THE AUSTRALIAN CONSUMER LAW. YOU ARE ENTITLED TO TERMINATE YOUR SUBSCRIPTION AND RECEIVE A REFUND TO THE UNUSED SUBSCRIPTION PERIOD OR KEEP THE SUBSCRIPTION AND RECEIVE COMPENSATION FOR A MAJOR FAILURE AND COMPENSATION FOR ANY OTHER REASONABLY FORESEEABLE LOSS OR DAMAGE. YOU ARE ALSO ENTITLED TO HAVE THE SERVICES FIXED IF THE SERVICES FAIL TO BE OF ACCEPTABLE QUALITY AND THE FAILURE DOES NOT AMOUNT TO A MAJOR FAILURE.

IF ANY APPLICABLE AUTHORITY HOLDS ANY PORTION OF THIS SECTION OR OTHER SECTIONS OF THESE TERMS OF USE, INCLUDING ANY PORTION OF THE PRIVACY POLICY, TO BE UNENFORCEABLE, THEN THOSE PORTIONS DEEMED UNENFORCEABLE SHALL BE SEVERED AND THE TERMS OF USE SHALL BE ENFORCED ABSENT THOSE PROVISIONS AND ANY LIABILITY TO THE COMPANY WILL BE LIMITED TO THE FULLEST POSSIBLE EXTENT PERMITTED BY APPLICABLE LAW.

We only supply the products for private use. If you use the products for any commercial or business purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE COMPANY’S, ITS AFFILIATES’, AGENTS’, LICENSORS’ AND SUPPLIERS’ DAMAGES IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

Commentary, testimonials, reviews, and other materials posted on our Site along with the Products and Services themselves are not intended to constitute guarantees or advice on which reliance should or can be placed. We disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Site, or by anyone who may be informed of any of its contents. Any of the material on our Site may be out of date at any given time, and we are under no obligation to update such material.

(e) Indemnity

You agree to defend, indemnify and hold harmless the Company, its parent, affiliates and subsidiaries, and its and their officers, directors, employees, contractors and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to reasonable attorney's fees) arising from: (i) your negligent use of the Service or the Site; (ii) your violation of any term of these Terms of Use; (iii) your violation of any third party right, including without limitation any intellectual property right, property, or privacy right; or (iv) any claim that any Response submitted by you causes damage to a third party. This defense and indemnification obligation will continue during and after your Subscription Term and will survive your use of TGC Plus and this Site.

17. Transfer of Rights and Obligations

These Terms of Use are binding on you and the Company and on our respective successors and assigns.

You may not transfer, assign, change, or otherwise dispose of these Terms of Use, or any of your rights or obligations arising under them, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of these Terms of Use, or any of our rights or obligations arising under them, at any time.

18. Waiver

If we fail, at any time to insist upon strict performance of any of your obligations under our agreement with you or any of these Terms of Use, or if we fail to exercise any of the rights or remedies to which we are entitled under these Terms of Use, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default.  No waiver by us of any of these Terms of Use shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

19.  Severability

If any of these Terms of Use or any provisions of our agreement(s) with you are determined by any competent authority to be invalid, unlawful, or unenforceable to any extent, such term, condition, or provision will to that extent be severed from the remaining terms, conditions, and provisions which will continue to be valid to the fullest extent permitted by law.

20.  Law and Jurisdiction

Agreements for the purchase of TGC Plus or other TGC products and Services through our Site, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), will be governed by and construed in accordance with the laws of the state of New York, USA, without regard to conflict of law provisions, and shall be subject to the non-exclusive jurisdiction and venue of the federal and state courts located in Fairfax County, Virginia, USA.

21. Complaints

If you have a complaint, or would like to communicate with us, please contact us directly at ContactUs@thegreatcoursesplus.com.

You can also reach us at:

The Great Courses Plus
c/o The Teaching Company Sales, LLC
4840 Westfields Blvd.
Suite 500
Chantilly, Virginia USA 20151


Effective: October, 2017
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