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Challenges to Effective Communication

Lecture no. 12 from the course: Effective Communication Skills

Challenges to Effective Communication

Taught by Professor Dalton Kehoe | 28 min | Categories: The Great Courses Plus Online Professional Development Courses

Professor Kehoe discusses several practical ways to turn what you have already learned into better communication. Learn the positive impact of concepts like mindfulness and appreciation, as well as how using meta-communication techniques can prevent a dangerous climb up the "inference ladder" during difficult situations.


June 1, 2016
the guidebook is more clear for me