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17

Focus on the Other—The Heart of Dialogue

Lecture no. 17 from the course: Effective Communication Skills

Focus on the Other—The Heart of Dialogue

Taught by Professor Dalton Kehoe | 29 min | Categories: The Great Courses Plus Online Professional Development Courses

What kinds of questions get people to talk openly? Learn how to ask these questions, and also gain listening and response techniques to keep them talking by showing your understanding of what they are trying to communicate.

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f********m
June 23, 2017

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e********m
March 10, 2017
Kehoe enjoys teaching and his examples are really helpful. A very useful course.

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