Protecting the Self in Face-to-Face Talk
Lecture no. 10 from the course: Effective Communication Skills
Taught by Professor Dalton Kehoe | 27 min | Categories: The Great Courses Plus Online Professional Development Courses
Every conversation has the potential to either enhance your sense of self-worth or undermine it. Explore the techniques we all use to protect ourselves, with particular focus on the psychological defenses identified by Freud and the conversational model of Parent, Adult, and Child voices set forth by Eric Berne.