How to Negotiate Professional Relationships
Lecture no. 5 from the course: How Conversation Works: 6 Lessons for Better Communication
Taught by Professor Anne Curzan | 32 min | Categories: The Great Courses Plus Online Professional Development Courses
Turn to hierarchical relationships and self-promotion in the workplace with an investigation of the language of sophisticated ingratiation. Get strategies for making presentations feel more like conversations, ensuring listeners are engaged, and interviewing effectively—on both sides of the desk. Then, delve into the dynamics of doctor-patient communication, where effective conversation can lead to better care.