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5

How to Negotiate Professional Relationships

Lecture no. 5 from the course: How Conversation Works: 6 Lessons for Better Communication

How to Negotiate Professional Relationships

Taught by Professor Anne Curzan | 32 min | Categories: The Great Courses Plus Online Professional Development Courses

Turn to hierarchical relationships and self-promotion in the workplace with an investigation of the language of sophisticated ingratiation. Get strategies for making presentations feel more like conversations, ensuring listeners are engaged, and interviewing effectively—on both sides of the desk. Then, delve into the dynamics of doctor-patient communication, where effective conversation can lead to better care.

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August 27, 2017

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December 22, 2016

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