Whether you realize it or not, you're constantly surrounded by people and groups trying to influence the way you think, act, and feel. But you don't have to let influence just happen to you. You can actively take charge of your decisions-and your life-by grasping the science behind how influence works and by strengthening your own skills at influence and persuasion. In Influence: Mastering Life's Most Powerful Skill, discover everything you need to tap into the hidden powers of influence and persuasion-and use them to enhance your personal and professional life in ways you never thought possible. Delivered by award-winning Professor Kenneth G. Brown of The University of Iowa, these 12 lectures will teach you in clear and accessible language how and why influence works and how to harness the power of influence at home, at work, in your social life, and anywhere else you may need it.
Influence: Mastering Life's Most Powerful Skill
Gain valuable knowledge that you can apply to your career or home life with this course that explains the psychology behind how and why people can be influenced.
Overview
About
Dr. Kenneth G. Brown is Professor of Management and Organizations and Henry B. Tippie Research Fellow in the Henry B. Tippie College of Business at The University of Iowa. He also serves as Professor of Educational Policy and Leadership Studies in the College of Education and is certified as a Senior Professional in Human Resources. Professor Brown earned his M.A. and Ph.D. in Industrial and Organizational Psychology at Michigan State University. An expert on everyday management, Professor Brown has been recognized repeatedly for his work. He was twice voted as the Student’s Choice for Faculty Excellence in the Tippie College and gave the university’s Last Lecture in 2011. He also won The University of Iowa’s highest teaching honor, the President and Provost Award for Teaching Excellence. For his scholarly work, Professor Brown has received annual research awards from the American Society for Training and Development and the Society for Human Resource Management. Professor Brown is coauthor of Human Resource Management: Linking Strategy to Practice. He has served on numerous national committees, including an elected term on the Executive Committee of the Human Resources Division of the Academy of Management. He is editor-in-chief of the premier business educational journal, Academy of Management Learning & Education.
Trailer
01: A Model for Successful Influence
To strengthen your influential powers, you first have to grasp what makes an influence attempt successful. Professor Brown introduces you to several concepts you'll return to throughout the lectures, including the possible outcomes of persuasive efforts (conflict, compliance, commitment) and the factors that determine these outcomes (agent, target, tactics, context).
32 min
02: Characteristics of Influential Agents
What is it about someone that makes him or her so persuasive? Take a closer look at agents: those people doing the influencing. You'll learn what characteristics an influential agent has (including beauty, trustworthiness, and charisma) and you'll see how these characteristics play out in a range of real-world situations.
30 min
03: The Dark Side of Influence
Some people use the tools of influence to cheat others. Here, delve into what researchers call the "dark triad" of personality characteristics that lead influential people to exploit others: Machiavellianism, narcissism, and psychopathy. Not only will you understand their motivations-you'll be able to recognize them before they exploit you.
32 min
04: Characteristics of Suggestible Targets
In this lecture, discover what makes some targets more susceptible to influence. Who among us is more likely to be tricked or convinced? What roles do suggestibility, motivation, and even age play in how good of a target we can be? And what can you do to be less susceptible?
30 min
05: Influence Tactics-Hard and Soft
Turn to two general tactical methods involved in influencing others, each with its own pros and cons. The first: soft tactics, such as persuading with emotion and offering something in exchange. The second (and more threatening): hard tactics such as making a reference to formal authority or building a coalition.
29 min
06: How to Make the Most of Soft Tactics
Soft tactics don't always work. Find out why by looking at two factors that affect how tactics work: the agent's power base and political skill. By the end of this illuminating lecture, you'll also come away with several takeaways that can increase the success rate of your soft influence tactics.
28 min
07: How Context Shapes Influence
Explore how contextual cues can shape your attempts to influence others. You'll focus on three: scarcity, authority, and social proof-all of which can occur naturally or as part of an agent's tactic for success. You'll also learn how to use this deeper awareness of context to your advantage.
32 min
08: Practicing Impression Management
Discover how to shape the perception others have of you and strengthen your chances of influencing them in the future. Professor Brown guides you through several impression management tactics involving self-promotion and ingratiation, and reveals the practical lessons to be learned from several individuals who've successfully managed their personal "brand."
31 min
09: Selling and Being Sold
Sales and service situations are all too frequent in our lives. What characteristics make someone a fantastic salesperson? How can you apply the concepts of influence to get a better experience-and deals-in your sales encounters? For answers, your case study is a purchase many of us find stressful: buying a car.
30 min
10: Delivering Effective Speeches
Who doesn't want to be less nervous and more persuasive when speaking in front of groups? Professor Brown shows you how to do this by drawing on insights from the ancient world (through the classical rhetoricians Aristotle and CIcero) and the modern world (with effective tips from author Dale Carnegie).
32 min
11: Developing Negotiation Skills
Head to the negotiating table and master the art of making a successful deal. Here, you'll examine two core strategies helpful for maneuvering delicate negotiation settings: position-based strategies (which focus on a concrete position to obtain) and principle-based strategies (which seek mutually beneficial solutions through underlying interests).
32 min
12: Becoming a Transformational Leader
Conclude this lecture series with a fascinating discussion of leaders and effective leadership. By studying the leadership qualities of people such as Franklin Delano Roosevelt, Nelson Mandela, and Interface, Inc. CEO Ray Anderson, you'll come away with much to inspire you the next time you assume a leadership role.
34 min
