Lecture no. 8 from the course: The Art of Conflict Management
Taught by Professor Michael Dues | 27 min | Categories: The Great Courses Plus Online Professional Development Courses
An exploration of the five most common "default strategies," or styles, of conflict management upends a commonly held assumption. Compromise, it seems, is not the most effective conflict management strategy. It produces results far less desirable than the preferred strategy for producing "win-win" results, which is collaboration.