Getting Professional Help with Conflict
Lecture no. 18 from the course: The Art of Conflict Management
Taught by Professor Michael Dues | 31 min | Categories: The Great Courses Plus Online Professional Development Courses
Several decades of focus on conflict management have led to a wide array of professional specialties, each devoted to different aspects of conflict management. Become familiar with the different skills of mediators, arbitrators, ombudsmen, counselors, and informal organizational "priests"—as well as when to call on them.