Managing Conflict's Aftermath
Lecture no. 22 from the course: The Art of Conflict Management
Taught by Professor Michael Dues | 32 min | Categories: The Great Courses Plus Online Professional Development Courses
Conflicts are rarely "over" when negotiations conclude, even when the results are successful. Gain insights into the concepts of acceptance, apology, amends, forgiveness, reconciliation, healing, and even the escalation that can follow in conflict's wake.