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Managing Multiple and Conflicting Emotions

Lecture no. 5 from the course: The Art of Conflict Management

Managing Multiple and Conflicting Emotions

Taught by Professor Michael Dues | 28 min | Categories: The Great Courses Plus Online Professional Development Courses

Emotions, even when powerfully felt, do not have to derail your attempts to manage or resolve a conflict. This lecture describes the role these "internal facts" play in any conflict and offers useful tools for recognizing and handling them in yourself and others.


October 25, 2016