about account add arrow-down arrow-left arrow-right arrow-up back-arrow book-mobile book categories chat-bubble-mobile chat-bubble close college contact-us credit-card drag email-square facebook-mobile facebook-square facebook faq film history home load modal-error person pinterest-square play-mobile play queue remove resume search share show star tag tick trailer trash twitter-mobile twitter-square twitter university warning warning youtube-square

Perception, Perspective, and Punctuation

Lecture no. 4 from the course: The Art of Conflict Management

Perception, Perspective, and Punctuation

Taught by Professor Michael Dues | 30 min | Categories: The Great Courses Plus Online Professional Development Courses

Conflict arises not so much out of differences between parties, but in how those differences are perceived by each side. Gain fresh insight into the factors that shape those perceptions, including the critically important fundamental attribution error, of which just about everyone is guilty.


May 2, 2016