Credibility and Rapport
Lecture no. 6 from the course: The Art of Negotiating the Best Deal
Taught by Professor Seth Freeman | 31 min | Categories: The Great Courses Plus Online Professional Development Courses
People’s natural wariness in negotiations makes it crucial to establish credibility and rapport from the start of a negotiation. Learn the three Cs—concern, competence, and candor—and the importance of displaying genuine personal warmth and appealing to common interests.