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6

Credibility and Rapport

Lecture no. 6 from the course: The Art of Negotiating the Best Deal

Credibility and Rapport

Taught by Professor Seth Freeman | 31 min | Categories: The Great Courses Plus Online Professional Development Courses

People’s natural wariness in negotiations makes it crucial to establish credibility and rapport from the start of a negotiation. Learn the three Cs—concern, competence, and candor—and the importance of displaying genuine personal warmth and appealing to common interests.

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October 8, 2016

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