Welcome to The Great Courses Plus. The Great Courses Plus (“TGC Plus”) is a subscription service that provides our Subscribers with access to TGC courses and educational media content streamed over the Internet to certain Internet-connected TV's, computers, smartphones and other devices.
TGC Plus Service and this website are provided by The Teaching Company Sales, LLC d/b/a The Great Courses (“TGC” or “the Company”). We are located at 4840 Westfields Blvd., Suite 500, Chantilly, VA 20151-2299. If you would like information on how to contact us, click Contact Us.
5. TGC Plus Subscription, Free Trials, Billing and Cancellation
i. Monthly Subscriptions. Your TGC Plus Monthly Subscription, which may start with a free trial, will continue month-to-month unless and until you affirmatively cancel your Subscription or we terminate it. You must have Internet access and provide us with a current, valid, accepted method of payment (“Payment Method”) as such may be updated from time to time, to use the TGC Plus Service. We will bill the monthly Subscription fee to your Payment Method. You must cancel your Subscription before it renews each month in order to avoid billing of the next month's Subscription fees to your Payment Method.
ii. Annual Subscriptions. Your TGC Plus Annual Subscription, which may start with a free trial, will continue for a full twelve (12) month period, and thereafter will continue and renew automatically for additional twelve (12) month periods unless and until you affirmatively cancel your Subscription or we terminate it. You must have Internet access and provide us with a current, valid, accepted Payment Method to use the TGC Plus Service. We will bill the annual Subscription fee to your Payment Method, and will bill renewal term invoices to your Payment method prior to the expiration of your current Subscription term. You must cancel your Subscription before it renews each year in order to avoid billing of the next year’s Subscription fees to your Payment Method.
b. Free Trials i. Your TGC Plus Subscription may start with a free trial. The free trial period of your Subscription is specified during sign-up. Access to a free trial Subscription will end immediately upon cancellation during the free trial period. For combinations with other offers, restrictions may apply. Free trials are for new Subscribers only. Some TGC Plus Subscriber benefits may not be available to persons enjoying free trial service. TGC reserves the right, in its absolute discretion, to determine your free trial eligibility.
ii. We will begin billing your Payment Method for Subscription fees at the end of the free trial period of your Subscription unless you cancel prior to the end of the free trial period. To view the specific details of your Subscription, including your Subscription price and end date of your free trial period, visit our website and visit your Billing History. We may authorize your Payment Method through various methods, including authorizing it up to one billing period of service as soon as you register. In some instances, your available balance or credit limit may be reduced to reflect the authorization during your free trial period.
iii. YOU WILL NOT RECEIVE A NOTICE FROM US THAT YOUR FREE TRIAL PERIOD HAS ENDED OR THAT THE PAYING PORTION OF YOUR SUBSCRIPTION HAS BEGUN. CLICK YOUR LOGIN LINK AT THE TOP RIGHT OF THIS SITE (www.thegreatcoursesplus.com) AND SELECT “ACCOUNT” TO FIND CANCELLATION INSTRUCTIONS. YOU AGREE THAT WE CAN AND WILL BILL YOUR PAYMENT METHOD AND WILL RENEW YOUR MONTHLY OR ANNUAL SUBSCRIPTION SERVICES UNLESS YOU CANCEL PRIOR TO YOUR MONTHLY OR ANNUAL AUTO-RENEWAL DATE.
i. Recurring Billing. By starting your TGC Plus Subscription and providing or designating a Payment Method, you authorize us to charge you a monthly or annual Subscription fee at the then current Subscription rate, and any other charges you may incur in connection with your use of the TGC Plus Service. You acknowledge that the amount billed each month, or each year (as applicable), may vary from month to month for reasons that may include differing amounts due to applicable taxes, promotional offers, and/or changing or adding a plan, and you authorize us to charge your Payment Method for such varying amounts, which may be billed monthly in one or more charges.
iii. Taxes. Applicable sales taxes are NOT included in advertised prices for the TGC Plus Service, and will be applied as applicable in those states and countries where taxes apply to your Subscription.
v. No Refunds. PAYMENTS FOR TGC PLUS SERVICE ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED PERIODS. TGC’S “LIFETIME SATISFACTION GUARANTEE” PROGRAM FOR TGC’S NON-SUBSCRIPTION PRODUCTS DOES NOT APPLY TO TGC PLUS SERVICE. Following any cancellation, however, you will continue to have access to the Service through the end of your current billing period. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all of our Subscribers ("credits"). The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future, under any circumstance.
vi. Payment Methods. You may edit your Payment Method information by visiting your Account Page, available at the top of the TGC Plus website. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment Method information or cancel your account (see, "Cancellation" below), you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated. This may result in a change to your payment billing dates. For certain Payment Methods, the issuer of your Payment Method may charge you a foreign transaction fee or other charges. Check with your Payment Method service provider for details.
vii. Cancellation. You may cancel your TGC Plus Subscription at any time, and you will continue to have access to the TGC Plus Service through the end of your monthly or annual billing period, as applicable. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH OR PARTIAL YEAR SUBSCRIPTION PERIODS OR UNWATCHED CONTENT. TGC’S “LIFETIME SATISFACTION GUARANTEE” PROGRAM FOR TGC’S NON-SUBSCRIPTION PRODUCTS DOES NOT APPLY TO TGC PLUS. To cancel, go to My Account on our website and follow the instructions for cancellation. If you cancel your Subscription, your account will automatically close at the end of your current billing period. To see when your account will close, view your Billing History. If you signed up for TGC Plus using your account with a third party as a Payment Method, and wish to cancel your TGC Plus Subscription at any time, including during your free trial, you may need to do so through such third party, including by visiting your account with the applicable third party and turning off auto-renew, or unsubscribing from, the TGC Plus Service through that third party. You may also find billing information about your TGC Plus Subscription by visiting your account with the applicable third party.
6. Other Important TGC Plus Subscription Service Terms
b. THE TGC PLUS SERVICE, AND ANY CONTENT VIEWED THROUGH OUR SERVICE, IS AVAILABLE FOR YOUR PERSONAL AND NON-COMMERCIAL USE ONLY. During your TGC Plus Subscription, we grant you a limited, non-exclusive, non-transferable, license to access the TGC Plus Service on a streaming-only basis for that purpose. Except for the foregoing limited license, no right, title or interest shall be transferred to you. You agree not to use the Service for commercial purposes, public performances, conferences, classrooms or large group viewings, and agree not to share or transfer your Account Login information with any third party. For information on a license to enable commercial use, public performance or large group viewings, please contact us by email at ContactUs@TheGreatCoursesPlus.com.
c. You may view TGC Plus Service only in geographic locations where we offer our service and have licensed TGC Plus content. The content that may be available to watch may vary by geographic location. The TGC Plus Service is offered in English and is at present primarily enabled for consumption in the United States. The TGC Plus Service may be available in non-US locations but TGC makes no representations regarding the streaming or other quality of Service in non-US locations. TGC Plus may use technologies to verify your geographic location.
d. THE NUMBER OF DEVICES ON WHICH YOU MAY SIMULTANEOUSLY WATCH IS LIMITED. The number of devices available for use and the simultaneous streams may change from time to time at our discretion.
e. TGC Plus Service contains some, but not all, of the course titles available on an individual course basis from TGC through its retail and other channels. We intend to continually update the TGC Plus Service, including adding to the titles available through the Service. We also reserve the right to remove titles from the Service at our discretion. In addition, we continually test various aspects of our Service, including our website, user interfaces, service levels, plans, promotional features, delivery and pricing. We reserve the right to, and by using our Service you agree that we may, include you in or exclude you from these tests without notice. We reserve the right in our sole and absolute discretion to make changes from time to time and without notice in how we offer and operate our Service.
g. The availability of TGC Plus Service course titles and TGC Plus content will change from time to time, and may vary from country to country. Some, but not all, TGC Plus Service content will be available in HD, and HD service availability is subject to your Internet service and device capabilities. The quality of the display of the streaming aspects of the Service may vary from computer to computer, and device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. TGC makes no representations or warranties about the quality of your watching experience on your display. The time it takes to begin watching a course lecture will vary based on a number of factors, including your location, available bandwidth at the time, course or lecture you have selected and the configuration of your viewing device.
7. Passwords & Account Access
b. In order to provide you with ease of access to your account and to help administer the TGC Plus Service, TGC implements technology that enables us to recognize you as the Subscriber and provide you with direct access to your account without requiring you to retype any password or other user identification when you revisit the TGC Plus Service, which includes accessing via TGC Plus-ready devices or the TGC Plus website.
c. TGC or its payment processors reserve the right to place any account on hold anytime with or without notification to the Subscriber in order to protect itself and its vendors from what it believes to be fraudulent activity or violations of these terms. TGC is not obligated to credit or discount a Subscription for holds placed on the account by either a TGC representative or by the TGC Plus automated processes.
8. Use of Information Submitted. TGC is free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to us, including responses to questionnaires or through postings to the TGC Plus website and user interfaces, worldwide and in perpetuity without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the TGC Plus Service or specific TGC courses. TGC is free to use any suggestions or unsolicited materials or ideas for courses without compensation of any type, and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to TGC. Should you send any unsolicited materials or ideas, you do so with the understanding that no additional consideration of any sort will be provided to you, and you are waiving any claim against TGC and its affiliates regarding the use of such materials and ideas, even if material or an idea is used that is the same or substantially similar to the material or idea you sent.
a. We permit you to post or send to us comments, information, ideas, concepts, reviews, or techniques and other material relating to TGC Plus and our Products and Services (each a “Response”).
b. You are not permitted to post Responses that contain: harsh, profane or discriminatory language; illegal, obscene, threatening, defamatory or otherwise objectionable content; URLs, phone numbers, mailing or e-mail addresses, other personal information; misleading information regarding the origin of the Response; or a discussion of the Company’s policies or services. We do not regularly review the Responses posted on our Site. However, we reserve the right to reject, remove or edit any such Responses at any time without notice to you. You understand and agree that we may, but are not obligated to, review Responses and may delete or remove them (without notice to you) in our sole and absolute discretion, for any reason or no reason. In addition, we may use Responses for the purposes set forth under the “Use of Responses: License Grant” section below.
c. Use of Responses: License Grant
i. You agree to license to the Company on a worldwide, perpetual basis, and the Company is free to use, any and all comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to us (each a “Response”), without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing, marketing and advertising courses or products and creating, modifying or improving the Site, TGC Plus or our other TGC Products and Services. Furthermore, by posting any Response on our Site, submitting a Response to us via this Site, our customer call center, by mail or email, or in responding to questionnaires, you grant us a perpetual, worldwide, non-exclusive, royalty-free irrevocable license, including the right to sublicense such right, and right to display, use, reproduce or modify the Response submitted in any media, software or technology of any kind now existing or developed in the future.
ii. By submitting a response, you understand and agree that you are consenting to the release of all information provided in your response, including your rating of a product or service, to a public forum, including other users of our Site. If you do not want your responses to be shared in a public forum, do not use the response feature on our Site.
By accessing our Site you agree to use our Site, including all features and functionalities associated therewith and all content and software associated therewith, in accordance with all applicable laws, rules and regulations, including public performance limitations or other restrictions on use of the Service or associated content. In addition, the following restrictions apply to your use of our Site:
(a) You shall not to upload, post, e-mail or otherwise send or transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with our Site;
(b) You shall not to interfere with the servers or networks connected to any portions of our Site or to violate any of the procedures, policies or regulations of networks connected to our Site;
(c) You shall not to impersonate any other person while using our Site or conduct yourself in a vulgar or offensive manner while using our Site;
(d) You shall not attempt to gain unauthorized access to our Site, the server on which our Site is stored or any server, computer, or database connected to our Site;
(e) You shall not use our Site in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
(g) You shall not use our Site to transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam); and
(h) You shall not use our Site to knowingly transmit any data; send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other malicious or harmful programs or similar computer code designed to attack our Site (via a denial-of-service attack or a distributed denial-of service attack); or otherwise adversely affect the operation of any computer software or hardware.
(a) Availability of Streaming Service:
The availability and quality of Streaming Service will change from time to time, and from country to country. The quality of Streaming Services may vary from computer to computer, and device to device, and country to country, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your internet connection. Frequently starting and stopping Streaming Service will result in a minor increase to the amount of data the Company streams to you per hour. You are responsible for ensuring that you have internet access and for all internet access charges. Please check with your internet provider for information on possible Internet data usage charges. The Company makes no representations or warranties about the quality of Streaming Service.
Streaming Service may be unavailable to you from time to time in connection with maintenance or for other technical or non-technical reasons, and, as a result, without prior notice to you, the TGC Plus Service ordinarily available via Streaming Service may be temporarily unavailable.
Some, but not all, of our TGC Plus content delivered through our Streaming Service will be in HD. HD service availability is subject to your internet service and device capabilities.
(b) Initiation of Streaming Service:
The amount of time it takes to initiate Streaming Service on a device will vary based on a number of factors, including your country, your location, available bandwidth at the time, the particular Product or Service you have selected and the configuration of your device. In addition, you must be connected to the internet throughout the period in which you are accessing Streaming Service.
(c) Geographic Limitations:
You may access Streaming Service only in geographic locations where we offer Streaming Service. In addition, the content that may be available to watch may vary by geographic location.
(d) Software for Accessing Streaming Service:
15. Intellectual Property
The trademarks, trade names, trade dress, logos, and service marks (collectively, the "Trademarks") displayed on this Site (including but not limited to, The Great Courses, The Great Courses Plus and TGC Plus) are the registered and/or unregistered Trademarks of the Company, a Company affiliate, or such third party that may own the displayed Trademarks. Nothing contained on this Site or in the Terms serves to grant to you, by implication or otherwise, any license or right to use any Trademarks displayed on this Site without the written permission of Company or such third party that may own the displayed Trademarks.
(b) Site Contents and Copyright.
The text, Trademarks, logos, images, graphics, photos, video files, audio files, application functionality, or any other digital media associated with TGC Plus, made available through our Site and their arrangement on this Site (“Company Intellectual Property”) are owned by the Company, or are licensed to the Company, and are subject to patent, copyright, trademark and other intellectual property protection. Company Intellectual Property may not be copied for commercial use or distribution or public performance, nor may Company Intellectual Property be modified, processed, or reposted to other websites for commercial or public performance purposes without our prior express written permission. Access is granted to this Site solely for your use of TGC Plus for personal entertainment, information, education and communication with the Company. All rights in Company Intellectual Property are reserved by and to the Company. You are not permitted to capture, modify, reuse or retransmit copies of Company Intellectual Property, or to use any illustrations, photographs, video, music or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our Site or in TGC Plus content must always be acknowledged.
16. Copyrights and Digital Millennium Copyright Agents.
a. Pursuant to our rights under the Digital Millennium Copyright Act (“DMCA”), 17 U.S.C. §512, we have designated a copyright agent to receive copyright infringement notices for claims of infringement related to materials found on this Site or associated with the TGC Plus Service. Our copyright agent is our Manager/Legal & Contract Services, who can be reached at: 4840 Westfields Blvd. Suite #500, Chantilly, Va. 20151 or via email at firstname.lastname@example.org
b. DMCA Infringement Notification.
To be effective, your infringement notification must include the following:
(i) A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
(ii) Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
(iii) Identification of the material or content that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or have access disabled, and information reasonably sufficient to permit us to locate the material;
(iv) Information reasonably sufficient to permit us to contact the complaining party, including address, telephone number and email address where the complaining party may be contacted;
(v) The following statement: “I have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law”; and
(vi) The following statement: “The information in this notification is accurate, and under penalty of perjury, I swear that I am the copyright owner or that I am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.”
Upon receipt of the written notification containing the information as outlined in (i) through (vi) above:
A. We will remove or disable access to the content that is alleged to be infringing;
B. We will forward the written notification to the alleged infringer; and
C. We will take reasonable steps to promptly notify the alleged infringer that we have removed or disabled access to the content.
c. DMCA Infringement Counter Notification
Pursuant to the DMCA, after the alleged infringer receives a notice of infringement from Company, the alleged infringer will have the opportunity to respond to Company with a counter notification (“Counter Notification”). To be effective, a Counter Notification must be a written communication provided to Company’s designated copyright agent, and must include the following:
(i) A physical or electronic signature of the person providing the Counter Notification;
(ii) Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled;
(iii) The following statement: “I swear under penalty of perjury that it is my good faith belief that the material identified above was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled;” and
(iv) The subscriber’s name, address, and telephone number, and a statement that the subscriber consents to the jurisdiction of the federal district court for the judicial district in which the subscriber’s address is located, or if the subscriber’s address is outside of the United States, or any judicial district in which Company may be found, and that the subscriber will accept service of process from the person who provided notification or an agent of such person.
Upon the copyright agent’s receipt of a Counter Notification containing the information as outlined in (i) through (iv) above, the DMCA provides that the removed material will be restored or access re-enabled and we will comply with this requirement as required by law, provided that the designated agent has not received notice from the original complaining party that an action has been filed seeking a court order to restrain the subscriber from engaging in infringing activity relating to the material on our network.
17. Disclaimers/Limitations of Liability/Indemnity
(a) Disclaimers of Warranties and Limitations of Liability
EXCEPT AS OTHERWISE EXPRESSLY PROVIDED ON OUR SITE, TGC PLUS AND OUR PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. WE AND OUR LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO TGC PLUS, OUR SITE, OUR PRODUCTS, AND ALL AND SOFTWARE ASSOCIATED THEREWITH. THE COMPANY DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF TGC PLUS, OUR PRODUCTS OR OUR STREAMING SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, AND YOU AGREE THAT THE COMPANY MAY ELIMINATE OR OTHERWISE MODIFY ANY OR ALL ASPECTS OF TGC PLUS, OUR PRODUCTS OR OUR STREAMING SERVICE, INCLUDING FEATURES, WITHOUT COMPENSATION OR NOTICE TO YOU. THE COMPANY SPECIFICALLY DISCLAIMS LIABILITY FOR THE USE OF DEVICES IN CONNECTION WITH TGC PLUS, OUR PRODUCTS OR OUR STREAMING SERVICE. WITHOUT LIMITING THE FOREGOING, WE AND OUR LICENSORS ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY OF THE FOLLOWING: (I) ANY FAILURE OR INTERRUPTION IN THE AVAILABILITY OF STREAMING SERVICE, (II) DELIVERY AND OR DISPLAY OF ANY CONTENT CONTAINED ON OUR SITE OR OTHERWISE THROUGH STREAMING SERVICE; AND (III) ANY LOSSES OR DAMAGES ARISING FROM THE USE OF THE PRODUCTS OR SERVICES PROVIDED ON OUR SITE, THROUGH STREAMING SERVICE OR OTHERWISE, INCLUDING ANY LOSSES OR DAMAGES ARISING FROM DOWNLOADING OF RELATED SOFTWARE, DOWNLOADING AND/OR USE OF ANY OTHER SOFTWARE. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED ON OUR SITE, TO THE EXTENT ALLOWABLE BY LAW, WE AND OUR LICENSORS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, INCLUDING, FOR EXAMPLE, WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT REPRESENT OR GUARANTEE THAT YOUR USE OF OUR PRODUCTS OR THE STREAMING SERVICE WILL BE FREE FROM INTERRUPTION, LOSS, CORRUPTION, ATTACK, VIRUSES, INTERFERENCE, HACKING, OR OTHER SECURITY INTRUSION AND WE DISCLAIM ANY LIABILITY WITH RESPECT THERETO. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY THE COMPANY OR AN AUTHORIZED REPRESENTATIVE OF THE COMPANY SHALL CREATE A WARRANTY OR OTHERWISE CONSTITUTE A REPRESENTATION BINDING UPON THE COMPANY.
BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE COMPANY’S, ITS AFFILIATES’, AGENTS’, LICENSORS’ AND SUPPLIERS’ DAMAGES IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.
Commentary, testimonials, reviews, and other materials posted on our Site along with the Products and Services themselves are not intended to constitute guarantees or advice on which reliance should or can be placed. We disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Site, or by anyone who may be informed of any of its contents. Any of the material on our Site may be out of date at any given time, and we are under no obligation to update such material.
18. Transfer of Rights and Obligations
21. Notice and Consent to Electronic Communications.
When you visit this Site or send e-mails to us, you are communicating with us electronically. By using this Site, you consent to receive communications from us electronically, including, without limitation, e-mail and text messages. We may communicate with you by e-mail, text messaging or by posting notices to your account on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement for enforceability purposes, including the enforcement of electronic signatures.
22. Law and Jurisdiction
Agreements for the purchase of TGC Plus or other TGC Products and Services through our Site, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), will be governed by and construed in accordance with the laws of the state of New York, without regard to conflict of law provisions, and shall be subject to the exclusive jurisdiction and venue of the federal and state courts located in Fairfax County, Virginia.
23. Entire Agreement
Effective: March 17, 2017