Frequently Asked Questions

About The Great Courses Plus

What is The Great Courses Plus?
The Great Courses Plus is a streaming video on demand membership brought to you by The Great Courses - the leading global media brand for lifelong learning and personal enrichment.  With thousands of in-depth videos by the world's greatest professors, you'll always have something fascinating to learn about. There are never any commercials no matter how much you watch, and you can pause, rewind, fast forward or re-watch as often as you like.
What is the difference between The Great Courses and The Great Courses Plus?
The Great Courses Plus is a streaming video on demand membership which you can stream from our website and stream or download from the app. The Great Courses offers a la carte purchases of DVDs and Downloads. Each currently have separate websites, apps, and accounts, but features most of the same courses available for individual sale from The Great Courses. 
How often will you add new content?
Each month 3-4 new courses are added. Bonus material is added throughout the month.
New course notifications are sent via email, as well as through push notifications on our free Apps for iOS, Android, and Kindle Fire devices.
What are the additional benefits of joining The Great Courses Plus?
Paid membership benefits includes:
  • A discounted rate off purchased DVDs and Downloads from The Great Courses (www.thegreatcourses.com)
  • Free shipping from The Great Courses on all orders shipped in the US and Canada
  • Access to Guidebooks or Workbooks


Manage My Account

How do I update my membership account information?

Via website desktop or laptop:

  • Log into your account through the website, hover over your name(email) and select My Account.

Via website on mobile browser:

  • Touch the 3 menu bars at the top left of the website to sign in.
  • Once signed in go to "Settings" under the same 3 menu bars see your account

The My Account section includes:

  • Changing your email address
  • Resetting your password
  • Updating your payment method
  • Viewing Billing history
  • Managing your devices
Can I order a membership to The Great Courses Plus as a gift?
Gift subscriptions are not currently available, but you can set up an account for someone else.
If you would like to create a Great Courses Plus account for someone else, you may do so in the same way that you created an account for yourself. First, make sure you are not logged into your own account. Obtain a valid email address for the person for whom you are creating an account. Proceed as normal with the account creation process. If you are paying for the membership as a gift, simply use your own credit card. If you are creating an account to be paid for by the recipient of the account, obtain a valid credit card for use. Once account creation is complete, simply notify the account recipient of the email and password associated with their new account.
Please note you are responsible for all recurring fees if you do not cancel or the billing information is not changed, until the membership is cancelled.
What are The Great Courses Plus cancellation policies?
You may cancel at anytime. No refunds are provided. You will have access to the content through the end of your billing period. If you cancel within the free trial period, access ends immediately. For more information, see our Terms of Service.
I signed up for a Plus Membership. How can I cancel my subscription?

How you cancel, depends on how you signed up.

  • Via our website:
  • On a desk/laptop: click "Sign In" in the top right corner of the page
    • Hover over your name(email) and select "My Account"
    • Click on "Cancel membership" located under "Billing Information"
  • On our mobile website:
    • Tap the 3 menu bars at the top left
    • Sign in (last option in the menu)
    • Tap "Settings" to access account page
    • Tap "Cancel Membership" located under "Billing Information"


Via mobile app for Apple devices:

  • Open the Settings icon on the iOS device
  • Click on “iTunes and App Store”
  • Tap on Apple ID at the top of the screen
  • Click “View Apple ID”
  • Enter Apple ID password and Sign In
  • Scroll down to the “Subscriptions” section
  • If you have an active subscription created through the iOS app it will appear under the “Active” section.
  • Select "The Great Courses Plus" and cancel.

Via mobile app for Android devices:

  • Launch the Google Play Store app.
  • Tap Menu
  • Click on My Apps or Apps
  • Click on Subscriptions and tap on the app of the subscription you’d like to cancel.

Via Roku:

  • Highlight the channel on your Roku
  • Click the "*" on the remote which is called Options
  • Select "Manage Subscription"
Am I allowed to show videos to a group?
The Great Courses Plus is for personal/private use only.
How do I opt-out of marketing emails from The Great Courses Plus?
You may opt-out of marketing emails by setting your email preferences on the "My Account" section of the website. You can reach this page via the menu that appears when you hover over your username in the upper right corner of the website, or under "Settings" if you are on the mobile website. You may also opt-out of marketing emails through the "unsubscribe" link provided at the bottom of any marketing email that you receive from The Great Courses Plus.

Billing

How can I review my payment history and next billing date?
You can review the next billing date and next billing amount from the "My Account" section on our website. You can reach this page via the menu that appears when you hover over your username in the upper right corner of the website. Your next billing date and amount will appear on this page. To view your payment history:
  • If you purchased your membership from our website, go to "My Account" and click the link for 'View Billing History'
  • If you purchased through the mobile app for Apple
    • Open Settings icon on the iOS device
    • Click on “iTunes and App Store”
    • Tap on Apple ID at the top of the screen
    • Click “View Apple ID”
    • Enter Apple ID password and Sign In
    • Scroll down to the “Subscriptions” section
    • If you have an active subscription it will appear under the "Active" section.
  • If you purchased through the mobile app for Android device
    • Launch the Google Play Store app.
    • Tap Menu
    • Click on My Apps or Apps
    • Click on Subscriptions and tap on the app of the subscription you’d like to view
  • If you purchased through the Roku app
    • Go to roku.com and sign into your Roku.com account.  Then go to the subscriptions section of your account.
Do I need to pay state taxes on my purchases?
The Teaching Company collects taxes in: AL, AZ, CA, DC, FL, GA, IL, IN, KS, KY, MD, NC, NJ, NV, OK, PA, SC, SD, TN, TX, VA, WA, WI, and WY. Alabama Tax Disclosure statement: Seller has collected the simplified sellers use tax on this transaction(s) and the tax will be remitted on the customer’s behalf to the Alabama Department of Revenue. Seller’s program account number is SSU-R009527647.
Am I required to pay sales tax in states where The Teaching Company does not collect tax?
In certain states (including Colorado, Louisiana, Rhode Island, Massachusetts, and Vermont) where The Teaching Company does not collect or remit sales tax, purchases are not exempt from sales taxes, and purchasers in those states are required to file the requisite sales or use tax returns and directly pay applicable taxes to the states. Additional information may be found on your state’s department of revenue website.
Why do I need a credit card to sign up for a free trial?
A valid credit card is required to ensure you are a real person and to help mitigate piracy during FREE Trial Periods. Your card will not be charged as long as you cancel during your Trial Period.


Technical

What devices and platforms are supported by The Great Courses Plus?
The Great Courses Plus can be enjoyed on mobile devices, desktop browsers, and TV connected devices. For the best experience, we recommend the following platforms. Mobile Devices:
  • Android phones and tablets (OS 8 and above)
  • iOS phones and tablet (OS 11 and above)
  • Kindle/Fire Tablet
Desktop Browers (the most current versions)
  • Chrome
  • Firefox
  • Safari
TV connected devices:
  • ROKU
  • Apple TV 4th generation or newer
  • Amazon
  • FireTV
  • Chromecast
Can I view courses from "My Digital Library" on TheGreatCourses.com through my account on The Great Courses Plus?
Customers of The Great Courses, who have an existing collection of courses in their digital library will be unable to access their Great Courses digital library through their Great Courses Plus account. The two sites, while owned and operated by the same company, are not currently linked at the account level. The purchased courses can be accessed at www.thegreatcourses.com or through the separate TGC app/Roku channel.
Does a single membership to The Great Courses Plus work on all of my devices or do I have to pay for multiple memberships - one for each device
You only need to pay for one membership to The Great Courses Plus. Your account will work across all of your devices and computers. The Great Courses Plus will track your viewing history and allow you to switch between devices and pick up watching where you left off.