Plus Pilots: Business Etiquette for the Virtual World

Rated 5 out of 5 by from Excellent Instructor & Good Introduction Class Excellent Instructor and Good Introduction Class - An excellent instructor that provides insight for new virtual remote workers. A solid foundation, however, would like to see more content and thorough information added under this topic for modern-day professionals in the near future.
Date published: 2021-03-14
Rated 3 out of 5 by from Interesting Topic - Needs More Content: ** Performance ***** I am very interested in this topic but I found that the information provided was very generic and common knowledge for anyone working from home in the last year. I would love to know more about how to make yourself and your work stand out, how to progress in your career, and how to network in the virtual world On the performance side, she is a skilled speaker and comes across well. She would definitely be an asset to the great courses, but the course would need to be developed beyond basic etiquette which most people have learned over a year of working from home to career advice and management in the virtual world
Date published: 2021-01-30
Rated 5 out of 5 by from Very useful Plus Pilots! I found this pilots course to be very clear, important, and useful. I would definitely watch a Great Courses Plus course on this if it were expanded into a regular course.
Date published: 2021-01-14
Rated 5 out of 5 by from More, Please I am a retired engineering manager. Another tip on e-mails: the last thing you do is fill out the to: section. Most e-mail editors won't automatically send an e-mail out with a missing to: section. Too many of our young people have not learned proper business etiquette. You're supposed to learn this from your parents, sitting around the dinner table, but this is not happening. Too many young people don't know: - how to write effective memos. When do you have to write a memo. - how to dress properly for the office (whether the expected dress is formal / conservative, semi-formal, business casual or messy / lab / shop. - how to properly answer the phone (whether it's your phone or a colleague's). Corporate policy can dictate what the greeting should be. - how to properly greet people, especially those of higher rank - how to behave at an office party or corporate function or other social function involving clients, colleagues and management. (Christmas party, corporate celebration, colleague's wedding, baby shower, etc.). - what to do if you make a mistake or have to deliver bad news at work - Generally, I prefer to do this face-to-face and then follow it up with a memo. - what to do about bullying at work. What to do if you witness it or are the victim. - Sexual harassment still happens. What to do if you witness it, hear about it or are the victim. - how to begin to handle serious problems: workplace bullying / harassment, unethical behavior, questionable business practices, etc. - how to conduct a job search while you are still working and reduce the risk of getting into trouble for doing this. Please consider producing a full course on business etiquette. The presenter is wonderful.
Date published: 2021-01-06
Rated 5 out of 5 by from valuable information I am a retired IT project manager, whose main communications over the years were emails and audio conference calls. I would have liked to share this program with team members, as we dealt with all of the "no-no's" in this presentation. Thanks for your very professional presentation.
Date published: 2020-12-14
Rated 1 out of 5 by from Presenter lacks credentials Presenter's credentials are missing. Content and delivery is mediocre.
Date published: 2020-12-13
Rated 5 out of 5 by from The course contains useful information. Ms. Swann gives an excellent presentation. She provides a good example of professional dress, language, and, manner. I recommend this video for training and for continuing education programs.
Date published: 2020-12-12
Rated 5 out of 5 by from Very professional I liked the presenters directness and content. Very clearly presented.
Date published: 2020-12-11
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Business Etiquette for the Virtual World
1: Business Etiquette for the Virtual World

Etiquette often feels like an outdated concept. While proper manners and body language still matter in modern society, we need to be cognizant of an entirely new set of rules of etiquette. Professor Elaine Swann introduces you to ways to polish your virtual presence—be it email, video conference, or social media platforms. By examining what to do, how to do it, and most important, what not to do, you’ll learn how to avoid the most common pitfalls that lead to embarrassing situations. You’ll quickly and easily develop a strong, positive virtual presence that you can feel confident about.

30 min