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The Art of Conflict Management

Equip yourself with the skills to handle conflict in a constructive manner with this course that teaches practical tips, tools, and techniques anyone can learn.

Watch First Lecture

1 Why Conflict Management Matters - 32 min

The study of conflict management has made enormous strides since the mid-20th century. In this introductory lecture, learn what conflict is, why it is inevitable even in successful relationships, and why dealing with it constructively is both essential and beneficial, whether in your business or personal life.